Will my application be reviewed if there is a missing piece?2023-03-06T12:08:51+01:00

Yes, the file will be studied if there is a missing piece.

Who repairs the malfunctions in my apartment?2023-03-06T12:07:38+01:00

For any maintenance problem you must notify us by email. A person will intervene as soon as possible. If it is small maintenance, this is included in the price of your accommodation. If there is a deterioration or a problem of use, an estimate will be proposed to you.

Who lives in the residence?2023-03-06T12:07:38+01:00

Mostly students, but also interns, young professionals and PhD students.

Who do I turn to if I have a problem?2023-03-06T12:07:38+01:00

You can contact Wehouse support. Depending on the need you can also call on your neighbors! For any request you can contact via email: lh.house@outlook.fr

Who cleans my apartment?2023-03-06T12:07:38+01:00

You are free to maintain your home yourself or to hire a cleaning service.

When should the inventory of fixtures be done? What is it for?2023-03-06T12:07:39+01:00

Two inventories are established during the rental period: one on the arrival of the tenant, the other on his departure. If any damage is found, the residence will have the right to withhold the amount of repairs to be made from the security deposit. The inventory of fixtures is used to prove the condition in which the resident has received the premises. For example, if a stain is found on a piece of furniture, the tenant cannot be charged for this damage at the time of his departure, if it was found at his arrival.

When is my reservation confirmed?2023-03-06T12:08:15+01:00

Your reservation is confirmed when the documents that constitute the lease have been signed and the first monthly payment has been made.

When do I have to pay my rent?2023-03-06T12:08:15+01:00

The rent must be paid between the 1st and the 5th of each month.

What will I be asked before I arrive?2023-03-06T12:07:39+01:00

Before you can move in, you will need to have signed the lease, made the first payment, taken out home insurance that will take effect on the day of your arrival, and made an appointment for the handover of the keys and the inventory of fixtures. After that, you can drop your bags!

What to do in case of a last minute withdrawal?2023-03-06T12:08:15+01:00

If you have already started a reservation process and wish to cancel, you must inform the person responsible for reservations:
– By mail to contact@wehouse.fr

What is the security deposit? How much is the security deposit?2023-03-06T12:08:15+01:00

The security deposit is used to cover any failure by the tenant to meet his rental obligations (e.g. regularization of rent and charges or carrying out of rental repairs). The security deposit must be paid to the landlord at the time of signing the lease. The amount of the security deposit is fixed at two months of rent or capped at 800,00euros.

What is the linen kit made of?2023-03-06T12:02:37+01:00

The linen kit includes bedding (mattress sheet, pillowcase, comforter cover), but also bath linen: face towel, towel, bath mat. It will be returned on the day of your departure.

What is the ERNT?2023-03-06T12:08:51+01:00

The state of natural and technological risks meets an objective of information of the tenant vis-a-vis the foreseeable natural, technological risks or of seismicity which concern housing object of the file of technical diagnosis.

What is the duration of the lease?2023-03-06T12:08:15+01:00

The rental contract is a 12-month lease, which can be terminated at any time with one month’s notice. Its renewal is tacit.

What is the application fee?2023-03-06T12:08:15+01:00

The file fees paid by the tenant on arrival cover the costs of the residence related to the creation and management of the tenant file throughout his stay. They include the drafting of the lease, the visit of the premises, the drafting of the inventory of fixtures, as well as the appointment handing over the keys.Our fees are simple and their amount is in accordance with the ALUR law, voted in 2014.

What is included in the price of the room?2023-03-06T12:08:16+01:00

The price of the room includes the rent and the charges…

What is an inventory of fixtures?2023-03-06T12:07:39+01:00

The inventory of fixtures is a written document, written in two copies (one for the tenant, the other for the residence). It describes the rented apartment, as well as the furniture and equipment that compose it and their condition.

What is a joint and several guarantee?2023-03-06T12:08:51+01:00

The joint and several guarantee is a legal act involving a person other than the tenant and the residence in the lease contract. Also known as the guarantor, the person signing the joint and several guarantee commits to paying the costs related to the rental of the premises in the event of non-payment by the tenant. The signature of this document takes place before the arrival of the tenant on the premises.

What is a guarantor?2023-03-06T12:08:51+01:00

The guarantor is the person who, by signing the deed of joint and several guarantee, undertakes to pay the rent in the event that the tenant is unable to do so. This is usually a family member (parent, aunt/uncle, etc.), or a friend or third party.

What if I don’t have all the supporting documents at hand?2023-03-06T12:08:52+01:00

The constitution of your file can be done in several steps. If you are missing one or two supporting documents, you can send them in the following days to the reservation email address, indicating your name and surname.

What documents do I need to put together my file?2023-03-06T12:08:16+01:00

For the future tenant:-Valid national identity card (passport for foreign tenants).-Valid visa or residence permit or similar (for foreign tenants).-Student card or proof of enrolment if applicable (if a student).-Last three pay slips and a copy of the employment contract (if a worker).-Banking identification (RIB) from a bank with an establishment in France.-Bank guarantee (if the tenant has no guarantor).Bank guarantee (if the tenant has no guarantor).for the guarantor – Valid national identity card or passport.Visa or residence permit or similar.- Last salary slips.- Recent employer’s certificate.- Balance sheet extract if self-employed.- Last tax notice in its entirety.- Last rent receipt.- Property tax if owner.- Bank account number (RIB) from a bank with an establishment in France.

What do I need to bring for my move?2023-03-06T12:07:38+01:00

The apartment is already fully furnished and equipped. All you have to do is bring your personal belongings.

What do I have to pay?2023-03-06T12:08:15+01:00

At the time of booking:- Application fee (if requested)- Security deposit (returned at the end of the lease)- First month’s rent and chargesMonthly:- Rent and charges Annually:- Council tax- Comprehensive home insurance

What charges are not included in the rent?2023-03-06T12:08:16+01:00

Home insurance and property tax

What are the admission requirements?2023-03-06T12:08:51+01:00

To be eligible you must have completed the application form with all supporting documents. Then, you must have received confirmation of your reservation, signed the contractual documents and paid the first payment (application fee, deposit and first monthly payment).

What additional costs should I expect?2023-03-06T12:07:39+01:00

At Wehouse it’s an all-inclusive rate with no surprises.

Is the security deposit refunded on the day of departure?2023-03-06T12:08:16+01:00

After the inventory of fixtures, the deposit is refunded within two months following your departure, after deduction of any costs of repair, damage, loss or cleaning noted.

Is it possible to rent an apartment for a couple?2023-03-06T12:07:39+01:00

Yes, it is possible to occupy the premises as a couple when you stay in a SUITE STUDIO PLUS. The classic studios, on the other hand, do not welcome couples, but only occasional visitors.

Is it possible to get in touch with someone who can advise me?2023-03-06T12:08:15+01:00

You can get answers to all your questions by contacting us by email at the following address: lh.house@outlook.fr

Is it mandatory to have a guarantor?2023-03-06T12:08:52+01:00

It is not mandatory to have a guarantor, provided that the tenant can prove a bank guarantee issued by a bank with an establishment in France.

In case of breakdown/damage who pays for the repairs?2023-03-06T12:07:37+01:00

The residence takes care of the small maintenance (change of bulb, unblocking of washbasin, screws to tighten). On the other hand, any damage or breakage of the furniture by the tenant will be charged to him.

In case of a last minute withdrawal, are the fees refunded?2023-03-06T12:08:15+01:00

In case of last minute withdrawal (i.e. less than one month before moving in), only the deposit will be returned. The application fee as well as the first rent will not be refunded.

How to report a maintenance problem?2023-03-06T12:07:38+01:00

You can report your maintenance problem directly by email. Your request will be processed as soon as possible.

How long does it take to receive an acceptance?2023-03-06T12:08:52+01:00

Once your application is complete, Wehouse will respond to your application within 24 hours.

How is the studio equipped?2023-03-06T12:07:38+01:00

Each studio is equipped with designer furniture including: A bed (dimensions 90x200cm, 120x200cm or 140x200cm depending on the type of accommodation) with its comfort mattress, a desk with storage space, one or more bookcases, a wardrobe, a chair, and a fridge/kitchenette unit (depending on the type of accommodation). The studios have multiple storage spaces, and a private bathroom/toilet. We also provide bed linen, bath linen and other necessities (ask us for the complete list of accessories)

How is the private common kitchen equipped?2023-03-06T12:07:38+01:00

The kitchen is equipped with 3 hotplates, a sink, a microwave, a hood, and all the necessary equipment (pan, stove).
The refrigerator and plates/cutlery will be placed in the studios concerned.

How is the kitchenette equipped in the apartments with private kitchenette?2023-03-06T12:07:38+01:00

The kitchenette is equipped with a refrigerator, 2 hotplates, a sink, a microwave, a hood and all the necessary crockery (saucepan, frying pan, plates, glasses, cutlery…).

How is my water and electricity subscription managed?2023-03-06T12:07:38+01:00

The room rate includes your water and electricity consumption. In the respect of our ecological commitments, we will warn you in case of overconsumption.

How far in advance do I have to book my accommodation?2023-03-06T12:08:16+01:00

There is no minimum time to reserve your accommodation.

How does the heating work?2023-03-06T12:07:37+01:00

Each apartment has individual heating in the main room. The cost of heating is included in the room rate. In order to preserve the environment, think of the eco gestures of the daily life: -I lower the thermostat of the heating when I leave my housing or when I open the windows.-I avoid the prolonged showers. 5 minutes is ideal! -I cook by covering pots and pans to reduce heat loss.it’s 30% savings! -I respect the recommended temperatures for food preservation and adjust my appliances accordingly: +4°C for the refrigerator, -18°C for the freezer.-I turn off the water when I soap myself or brush my teeth.-I use the dual flush toilet wisely.-I use multiple outlets with an on-off button to turn off appliances on standby. I use multiple outlets with an on-off button to turn off devices that are on standby – a stereo system on standby for 4 hours consumes as much power as one that is on standby for 1 hour – I unplug my charger if it is not in use – I set my computer to energy saving mode – I turn off all lights when I leave a room – I open curtains and shutters when it is light out to avoid consuming electricity – I remember to sort my waste.

How do I pay my rent?2023-03-06T12:08:15+01:00

By bank transfer or check.

How do I book accommodation?2023-03-06T12:08:16+01:00

1- Contact us by email (lh.house@outlook.fr) or from the form to receive the application file.2 – Once the application file is received, you will have to fill it in and send it back to us (by email) with the requested documents.3 – Once the file is studied, we will send you the formalities to confirm the reservation, namely the signature of the lease and the payment of the reservation (Registration fees, Deposit, and 1st month rent).

Do I have to pay the housing tax?2023-03-06T12:07:39+01:00

The housing tax is established in the name of the persons having the disposal of the taxable premises on January 1st of the year in question, whether as owner-occupier, tenant or free occupant. Students are therefore subject to the housing tax for the accommodation they occupy. The housing tax is paid in November.

Do I have to pay the garbage tax?2023-03-06T12:07:39+01:00

No, the garbage tax is included in the amount of the charges.

Do I have to buy home insurance?2023-03-06T12:08:16+01:00

Each dwelling must be insured against fire, explosion, theft and water damage covering the property and equipment. Tenants are also required to have liability insurance and may be required to insure their personal belongings.

Can the security deposit be used to pay the last rent or for early departure?2023-03-06T12:08:16+01:00

The security deposit can in no way be used as a payment of rent.

Can I choose my accommodation?2023-03-06T12:07:39+01:00

The freedom of choice of accommodation is granted to future tenants according to our availability. Of course, the student who applies as early as possible before the start of the school year will have a much wider choice.

Can I book a short stay in a residence?2023-03-06T12:08:16+01:00

Indeed, depending on availability, it is possible to reserve an accommodation for a short period. The conditions will be communicated to you by an LH House assistant.

Can anyone be a guarantor?2023-03-06T12:08:52+01:00

The guarantor must be solvent. This means that he or she must be able to prove, by proving his or her income, that he or she is able to obtain this status and assume the obligations that flow from it.


Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat.


Booking is quick and easy with Wehouse.

We use digital tools to facilitate and secure your reservation.

Go to Top